Frequently Asked Questions
We are a theatrical marketing agency based in NYC that provides discounts to Broadway shows in the form of discount codes (and other types of ticket discounts) that allow the general public access to Broadway shows for less than the normal face value of the show. We are not a ticket broker and we do not buy or sell secondary market tickets.
There are three ways to buy discount tickets to Broadway. If your show has a discount code available then you can order tickets:
- Call Ticketmaster or TeleCharge with our secret discount code
- Go to Ticketmaster.com or TeleCharge.com and use our secret discount code
- OR -
- Visit the theatre box office and use our discount code. By going in-person you will avoid the Telecharge/ Ticketmaster service charge of $11.75 per ticket as well as getting the lowest discount price on your ticket
You choose the seats you want when you order them. No bait and switch here. After you sign up for our Broadway Ticket Guide, you login and read the guide. We give you instructions in the guide on how you order your tickets from Ticketmaster or TeleCharge. You decide on the location of your seat when you call them (or access online), they will tell you what seats they have available. The same is true if you go to the box office to buy the tickets.
Enter the discount codes on Ticketmaster and Telecharge is easy. Please follow the instructions given here for each of the services:
TICKETMASTER OFFER CODE
Telecharge Discount Code
You can buy as many tickets as you want! Some Broadway shows set limits at 8 tickets per person, but you can usually go back online (or call back) to get more tickets if you need them. If you need over 20 tickets you can get a group rate, but its not usually cheaper, but it does allow you to get the tickets now and pay for them later.
Broadway Insiders Tip:
Is an amateur mistake to buy eight tickets in the same row. It is like going dinner with eight people, where you never end up talking with the people at the other end of the table because they are so far away. It is much better to buy Broadway tickets four at a time, each set sat behind the other. This works so much better than eight in row and gives everyone better views, because you can ask people in your group to move if a tall person is blocking someone.
We cannot guarantee that there will always be a discounted show ticket for every performance time as tickets do sell out, especially around the holidays. People who wish to purchase the Broadway Ticket Guide should do so with this in mind. We furnish our members with our insider discount offers for a very modest fee and always remove an offer if it is no longer working. We update our offer database three times daily, so you know exactly what offers we have.
Broadway theaters sometimes reserve the right to place restrictions on the use of discount codes when purchasing tickets and in some rare cases they decide to exercise this right. We list any restrictions or blackouts on our offers page.
Restrictions sometimes come up around the Xmas / New Year holidays and some other official holidays throughout the year. Occasionally a Broadway show may exclude Saturday night, but these are usually only the top shows and the exclusion is most often short-lived. When you call the ticket sales number, they can give you the very latest discount code restrictions (If any) applicable to that Broadway show, but we will list all the restrictions that we know about before you buy the guide.
If you opted to have your tickets sent by mail, then It usually takes just a few days to receive the tickets. If the tickets have not arrived by the time of the show, just go to the box office, they will reprint your tickets at no charge. You can also opt to just pick up the tickets at the Box Office when you order, and there is no wait for that.
It is advisable to get access to the discount Broadway ticket guide at least a couple months before your trip, which gives you ample time to seek out the best seats with the greatest discount. You can also use the guide closer to your show date, but ticket inventory will go down. In many cases Broadway shows can still have discount tickets available, even on the day of the show.
Discount codes are usually valid for the next 60 - 90 days, although sometimes it is less, and other times we often have codes that cover up to 120 days in advance. You get 30 days of access to the guide, so during that period the Broadway shows that you intend to see will pop up with discounts that are applicable to your trip. Also keep in mind that the Broadway Ticket Guide is priced low, so you can afford to get it a bit earlier just to understand how everything works, even though you might need to pay again to get the date you actually want. The student discounts and standing room only ticket information in the guide applies regardless of the date.
All additional charges are the same as regular ticket. It is a regular ticket, just discounted. If you need to see the statutory charges that TicketMaster or TeleCharge make, go to their web sites and attempt to make a sale, their additional charges will be outlined. (Don't actually put the sale through, though, unless you really want them.) There is no tax on Broadway show tickets. If you are getting the tickets sent to your address, they will charge for that service. If you pick up the tickets at the theatre, there will be no shipping charges.
Yes, you can avoid all the Ticketmaster or Telecharge fees and shipping charges by purchasing tickets at the theatre.
The ticket fees that are currently being charged for online and over-phone sales for Telecharge and Ticketmaster are as follows:
- TicketMaster $9 -$11 (Fees for Radio City Shows can be higher)
- Telecharge $9.50 -$11.50
- A $2 theatre of facility fee is sometimes included in these prices
You can avoid the fees by taking our discount codes directly to the box office and buying your tickets there. The problem is, though, how do you know if any tickets are available for the show you want and will the codes be honored for the show you want before going there ? Many people go online to Ticketmaster.com or Telecharge.com first to find out those details but then do not actually buy them from there, they buy them in person, in advance. This is one way to be certain that there are no restrictions on the discount code for the date you want to use it -- however, between the time going online and actually going there, there is always the possibility that the tickets could have been sold, so you need to do it soon after.
The TKTS stand is operated by TDF (It is also known as the Half Price Ticket Stand and Twofers)
This is a discount Broadway ticket booth where any discount tickets that are left are sold on the day of the performance. The line can be very long and it is in the open air (summer and winter are pretty extreme in New York). Tickets are sold at 25% or 50% off and there is limited availability of tickets. NYTix.com combines the ease of regular advanced orders with the attractive discounts of the TKTS booth, without the wait or hassle. Waiting till the day of the show for tickets means that your choices of seating are very limited and you will only receive the same discounts that nytix.com members already have.
Our online discount Broadway ticket guide is priced very low so its makes it a very easy decision for customers to purchase access. Customers do not have to worry about canceling a subscription as the products automatically terminate after 30 days and do not auto-renew. That being said, once the guides have been used by the customer, there is a no-return, no refund policy, unless the product was somehow incorrect, erroneous or misleading in some way.
The guide is like a newspaper, once you have bought them and read them, there is no refund unless there is an a error in the content (EG a Broadway show has closed for example or we said we had a discount when there was none). Duplicated sales are also refunded as requested. The definition of "used" is when a customer logs in to their account and reads premium content that is reserved only for members only. If we misrepresent the contents of the guide then we will of course refund the account, but we work very hard to bring you accurate and timely discounts.
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