Broadway Discount Guide - Refund Policy
Our online discount Broadway ticket guide is priced very low so its makes it a very easy decision for customers to purchase access. Customers do not have to worry about canceling a subscription as the products automatically terminate after 30 days and do not auto-renew. That being said, once the guides have been used by the customer, there is a no-return, no refund policy, unless the product was somehow incorrect, erroneous or misleading in some way.
The guide is like a newspaper, once you have bought them and read them, there is no refund unless there is an a error in the content (EG a Broadway show has closed for example or we said we had a discount when there was none). Duplicated sales are also refunded as requested. The definition of "used" is when a customer logs in to their account and reads premium content that is reserved only for members only. If we misrepresent the contents of the guide then we will of course refund the account, but we work very hard to bring you accurate and timely discounts.